How it works, step-by-step
Our process is designed for clarity through close collaboration and proactive communication.
Your dedicated Project Manager will guide you through every step of your custom furniture project, helping you capture your vision while ensuring a quality-first & structurally sound manufacturing process.
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Upload your specs through our easy-to-use online form. Our team will review your submittal and follow up with any questions or clarifications needed to complete your quote accurately.
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After approving your quote and making your project deposit, we will set up a live video call with your dedicated Project Manager to review your project scope & ensure we’re all aligned before moving on to shop drawings.
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You will receive an initial set of shop drawings after the Project Kick-Off Call.
You will approve or mark up the shop drawings to match your required sizing and aesthetics.
You will receive a final set of drawings for production approval.
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During the Project Kick-Off Call, we will determine finishes for wood, metal, fabrics, etc.
We will send existing or generate custom physical samples of all product finishes for your review and approval.
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Prior to packaging, we will share final photos of all your products. This is a critical step to ensure all the details are right before final packaging.
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Your Project Manager will keep you closely updated throughout the entire shipping and delivery process.
Your order will be delivered directly to your designated final destination.
We deliver to all residential and commercial addresses within the contiguous US.
For international deliveries, please contact us directly with your project details.